I lead technical programs that bring clarity, structure, and momentum to complex platform initiatives. With a background in infrastructure, data systems, and enterprise operations, I help teams deliver with confidence and precision.

Senior Technical Program Manager – Cloud Platform (2023-Present)

SymphonyAI – Financial Services

At SymphonyAI, I lead platform delivery for the Financial Services division, supporting large-scale deployments in regulated environments. I brought together three globally distributed engineering teams—over 14 engineers—under a unified delivery structure. Within ten months, I launched more than 25 environments across eight regions, directly enabling $25M+ in client contracts. My role spans everything from architecture collaboration and compliance coordination to release governance and cross-functional alignment. I focus on establishing systems that bring transparency, repeatability, and strategic momentum to technical delivery.

Program Manager – Launch Readiness & Analytics (2017-2023)

Apple

I oversaw the analytics backbone for Apple’s Americas launch logistics, integrating inputs from operations, planning, and execution teams to ensure launch visibility for executive stakeholders. I designed and delivered self-service dashboards and automation tools that collectively saved over 2,000 person-hours annually. This work supported major product launches and elevated cross-team alignment across more than 50 global groups. At the heart of the role was a commitment to turning operational data into clarity, insight, and action at scale.

Data Engineering Manager (2016-2017)

Facebook (Meta)

At Meta, I led a data engineering team focused on Ads Delivery and Integrity, supporting over 700 stakeholders across product, engineering, and data science. My team rebuilt core pipelines for performance and reliability while rolling out improvements to anomaly detection and documentation. We delivered scalable reporting systems adopted company-wide and brought new structure to data strategy conversations across the org.

Master of Business Administration

University of Texas at Austin
McCombs School of Business

Focused coursework in strategic planning, leadership, and innovation. Developed a strong foundation in business operations, organizational design, and data-informed decision making.

Dual Bachelor of Science & Arts

Texas Tech University
Honors College

B.S. Industrial Engineering

B.A. Spanish Language

Completed an interdisciplinary education emphasizing systems thinking, optimization, and bilingual communication. Honors College distinction reflects high academic achievement and rigorous capstone project work.

Program & Delivery Leadership

Experienced in managing complex, multi-stakeholder programs across infrastructure, data, and enterprise systems. Skilled at bringing structure to ambiguity, aligning execution to strategy, and driving delivery momentum across globally distributed teams.

Platform Operations & Infrastructure

Deep familiarity with cloud platform rollout, environment orchestration, release lifecycle management, and incident response frameworks. Known for building scalable systems that balance speed with stability and auditability.

Cross-Functional Collaboration

Trusted partner to product, engineering, architecture, and compliance teams. Able to mediate priorities, clarify ownership, and streamline decision-making across diverse technical and non-technical stakeholders.

Data Fluency & Strategic Insight

Grounded in business intelligence, data modeling, and analytics. Comfortable translating data into actionable insight—whether for operational dashboards, KPI alignment, or performance optimization.

Tooling & Ecosystems

Hands-on experience with CI/CD pipelines, environment automation, and enterprise tooling. Proficient in platforms such as Azure, GitHub, Kubernetes, Tableau, and SQL-based data environments.

Community & Small Business Resilience

My wife and I own Bloc Cycle, a neighborhood spin studio in Cedar Park, Texas. When the future of the studio was uncertain, we stepped in to keep the doors open for the community that loved it. I manage business operations and technology while supporting Angela’s vision for brand, vibe, and culture. It’s scrappy, energizing, and deeply fulfilling work.

Outdoor Exploration

Backcountry camper, trail runner, and alpine hiker with a focus on gear optimization and physical readiness. Whether navigating high desert terrain or remote mountain routes, I thrive in environments that reward preparation, adaptability, and grit.

Creative Focus & Strategy Games

Miniature painter and tabletop storyteller. I run narrative-driven Dungeons & Dragons campaigns with an emphasis on improvisation, player psychology, and collaborative problem-solving. I approach painting and design with the same attention to detail I bring to technical program delivery.

See my creative side: @the.crafty.byrd